pain point
noun
plural pain points
: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers
When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.—
Billy Polson
Billy PolsonCustomer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.—Chris Welch
Chris Welch
broadly
: something that is a recurring source of trouble, annoyance, or distress
One generation's parenting gospel often becomes another's pain point. —Lynda Lin Grigsby
Lynda Lin Grigsby Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. —Jura Konicus
Jura Konicus Examples of pain point in a Sentence
Recent Examples on the Web
Along with a loss of autonomy, more traffic, and insufficient office space, many are pointing to gas prices and childcare costs as significant pain points.
—
Anne Ewbank,
Sacbee.com,
1 July 2026
The cost of eggs has been a pain point for American shoppers in recent years.
—
Mary Cunningham,
CBS News,
30 June 2026
The advantage lies in a precise, granular understanding of real needs, pain points and the unmet opportunities competitors overlook.
—
Manmit Shrimali,
Forbes.com,
30 June 2026
Errors have been among the pain points for the Mets this season, having the third-most in MLB, only behind the Washington Nationals and San Francisco Giants.
—
Scott Thompson,
FOXNews.com,
30 June 2026
See All Example Sentences for pain point
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Anne Ewbank,
Sacbee.com,
1 July 2026
The cost of eggs has been a pain point for American shoppers in recent years.
—
Mary Cunningham,
CBS News,
30 June 2026
The advantage lies in a precise, granular understanding of real needs, pain points and the unmet opportunities competitors overlook.
—
Manmit Shrimali,
Forbes.com,
30 June 2026
Errors have been among the pain points for the Mets this season, having the third-most in MLB, only behind the Washington Nationals and San Francisco Giants.
—
Scott Thompson,
FOXNews.com,
30 June 2026
See All Example Sentences for pain point
Cite this Entry
“Pain point.” Merriam-Webster.com Dictionary, Merriam-Webster, https://www.merriam-webster.com/dictionary/pain%20point. Accessed 6 Jul. 2026.
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